FETC: Accommodation Operations and Services

This qualification has been designed to provide a broad range of skills appropriate to a person operating as a front-line worker in accommodation operations and services within the hospitality industry with some supervisory responsibilities. It brings together the theoretical and practical elements of housekeeping and is applicable to all sectors, from small bed and breakfasts establishments to large-scale hotels. This qualification will help to professionalise the hospitality industry.

Duration

The programme duration is 1 year on a full-time basis.

Career fields

With this programme, successful learners could pursue a career as a/an:

• Accommodation Manager
• Accommodation Officer
• Housekeeping Manager

Certification

Upon successful completion of the whole programme, i.e. competence achieved in the summative assessments, the successful completion of the WIL component, and provided the learners PoE is found competent, the learner will receive a Damelin Results Letter outlining the outcomes covered. Damelin will apply to CATHSSETA on the learners behalf for the Further Education and Training Certificate: Accommodation Operations and Services: SAQA ID 65831 (Credits 120) to be awarded.

Admission Requirements

• Communication Skills at NQF Level 3
• Mathematical Literacy at NQF Level 3